Kent Kwik in Odessa, TX

Reviews about Kent Kwik

• ★ ☆ ☆ ☆ ☆

  August 14, 2019, by Jayne Faltus
  You just lost our business, permanently! We have two 2014 Ford Escapes. The last two times I took mine in for an oil change, the tech left my front and back splash guards off. My husband found them in a pile of other discarded parts, down in the pit where they work on the cars. We've found screws not tight or missing several times. Because of the cold weather, I convinced my husband to drop his Escape off today for an inspection and oil change. And of course, when he got it to work and checked, the back splashguard was missing. He went back just now to find it. He and the mgr. could see where the dirt under the car showed that it was recently removed. And the same screws that hold both guards were in place, holding just the front guard. The missing guard is gone. I'm not going to dig through their dumpster. We've used this Kent Kwik for many years, but this is ridiculous and we won't be back.